KITHALA RESORT – HB – Pls Refer To T & Cs


1. Validity Period – 1st September 2020 to 20th December 2020
2. Reservation process
a. Reservations can be made by calling the below telephone no between 9 am & 4 pm, Monday to Friday
b. Reservations can be paid for only by redeeming Max Rewards Loyalty points
c. Loyalty member will call hotel reservation Mr. Hiran Abeywickrama, Front Office Executive, 047 2237206, 0117386386, 0769 428 118, [email protected] & check the availability
d. If preferred dates are available, loyalty member can place a tentative booking
e. A representative from Commercial Bank will get in touch with the loyalty member within 4 working hours to obtain the consent for “call & redeem” the points against the tentative booking
f. If available point balance is sufficient to redeem against the tentative booking, the loyalty member will receive a confirmation email from the hotel reservation team within 4 working hours from the time of making the tentative reservation
3. Any extras other than the selected room & meal plan will have to be settled directly to the property by the loyalty member
4. Once redeemed, cancellation or refund is not possible
5. Name changes/date changes/ room type changes/meal plan changes will not be accepted once the payment is made
6. The offer cannot be combined with any other offer nor can it be extended to other promotions or dates
7. Offer is valid only for Max Rewards members
8. Rooms will be given on a first come first serve basis and subject to availability.
9. The offer is extended only for bookings made as described above (Offer not extended for online bookings)
10. Theme Resorts & Spas reserve the right to change the terms and conditions at any time without prior notice
11. Offers mentioned cannot be exchanged for cash or used in conjunction with other promotional programs or offers
12. Only applicable to bookings done after 01st September 2020 (Not applicable to pre-confirmed bookings)
13. The Hotel's general cancellation policy will be applicable for cancellations & amendments